Effective Date: June 19, 2026
Last Updated: June 19, 2026
This Host Responsibilities Policy explains the duties, responsibilities, risks, and expectations that apply to users who post listings, offer items for rent, approve rental requests, release items, collect rental money, collect deposits, provide instructions, or otherwise act as a host on ToyRental.ca.
ToyRental.ca is an online advertising, listing, communication, booking request, and connection platform. ToyRental.ca allows hosts to advertise items for rent and allows renters to discover, request, and arrange rentals directly with hosts.
ToyRental.ca is not a rental company, owner, operator, supplier, broker, agent, insurer, inspector, guarantor, payment holder, escrow provider, repair provider, delivery provider, mediator, arbitrator, court, or party to rental agreements between users.
By creating a listing, offering an item for rent, approving a rental request, communicating with a renter, releasing an item, collecting rental money, collecting a deposit, or otherwise acting as a host, you agree to this Host Responsibilities Policy.
If you do not agree with this policy, do not post listings, do not offer items for rent, do not approve rental requests, and do not release items through ToyRental.ca.
This Host Responsibilities Policy is part of ToyRental.ca’s legal and safety rules and should be read together with our:
If you act as a host, you are responsible for understanding and following all ToyRental.ca policies that apply to your listings, your items, your communications, your rental arrangements, your payments, and your conduct.
For the purpose of this policy, a “host” means any user who owns, controls, manages, lists, advertises, offers, approves, supplies, releases, delivers, or rents an item through ToyRental.ca.
A host may be an individual, business, sole proprietor, company, organization, or other person or entity permitted to use ToyRental.ca.
If you post a listing or offer an item for rent, you are responsible for that listing, that item, and your rental arrangement with the renter.
Hosts list and rent items at their own risk.
By listing or renting an item, you understand and accept that the item may be:
You also understand and accept that a rental may result in disputes, unpaid amounts, deposit disputes, chargebacks, repair costs, replacement costs, insurance issues, lost rental income, legal claims, property damage, personal injury, serious injury, or death.
ToyRental.ca is not responsible for theft, loss, damage, non-return, late return, missed rental income, repair costs, replacement costs, unpaid rental money, unpaid deposits, injury, death, property damage, user misconduct, or disputes arising from your decision to list or rent an item.
ToyRental.ca does not provide insurance of any kind.
ToyRental.ca does not insure your items, your listings, your rental income, your deposits, your renters, your property, your business, your home, your vehicle, your trailer, your tools, your equipment, your event items, your recreational items, or any rental arrangement.
ToyRental.ca fees are not insurance premiums, damage deposits, security deposits, protection plans, compensation funds, reimbursement funds, guarantees, or escrow payments.
Before renting any item, you should contact your own insurance provider and confirm whether your policy covers peer-to-peer rentals, commercial rental activity, third-party use, theft, damage, loss, non-return, injury, death, property damage, and other rental-related risks.
ToyRental.ca does not guarantee that any insurance policy will cover your rental activity.
You may only list items that you own or have full legal authority to rent.
You must not list or rent:
By posting a listing, you represent that you have the legal right to offer the item for rent.
You are responsible for ensuring that every item you list is lawful to own, possess, advertise, rent, transport, and use.
You must not list illegal, unsafe, stolen, counterfeit, recalled, prohibited, restricted, misleading, or inappropriate items.
You must comply with all laws, regulations, bylaws, licence requirements, permit requirements, safety standards, insurance requirements, manufacturer instructions, venue rules, and ToyRental.ca policies that apply to your item and rental activity.
ToyRental.ca may remove any listing or restrict any account if ToyRental.ca believes an item is illegal, unsafe, prohibited, restricted, misleading, high-risk, or inappropriate for the platform.
You must not list or rent any item that is recalled, known to be dangerous, known to be defective, or unsafe for ordinary or intended use.
Before listing and before each rental, you should confirm that the item:
If you learn that an item is recalled, dangerous, defective, unsafe, or prohibited after posting it, you must remove the listing immediately and stop renting the item.
Your listing must be accurate, complete, current, and not misleading.
Your listing should clearly disclose:
You must not use fake photos, misleading descriptions, bait-and-switch pricing, hidden mandatory fees, false availability, false condition claims, false safety claims, or false ownership claims.
ToyRental.ca does not collect, hold, manage, release, guarantee, or refund rental money between hosts and renters.
As a host, you are responsible for setting and communicating your own rental price, deposits, damage deposits, security deposits, late fees, cleaning fees, delivery fees, pickup fees, fuel charges, repair charges, replacement charges, cancellation fees, and any other rental-related amounts.
You must clearly communicate any required rental money before the renter commits to the rental.
You are responsible for collecting rental money directly from the renter if you choose to do so.
ToyRental.ca is not responsible for unpaid rental charges, unpaid deposits, fake payment confirmations, reversed payments, chargebacks, cash disputes, e-transfer disputes, bank delays, renter refusal to pay, deposit disputes, or collection of money.
You are responsible for determining whether your rental activity is personal, business, commercial, taxable, licensed, regulated, or otherwise subject to legal obligations.
You are responsible for reporting income, collecting taxes where required, remitting taxes where required, keeping records, obtaining permits, obtaining licences, obtaining insurance, and complying with all business, tax, zoning, municipal, safety, and legal requirements that apply to your rental activity.
ToyRental.ca does not provide legal, tax, accounting, insurance, safety, or business advice.
Before listing an item, you should inspect it carefully.
You should confirm that the item is:
If the item is not safe or suitable for rental use, do not list it.
You should inspect the item before every rental, even if the item was inspected previously.
Your inspection should consider, where applicable:
Do not release an item if it appears unsafe, defective, incomplete, improperly assembled, improperly installed, unstable, recalled, or unlawful to rent.
You must disclose known defects, damage, risks, limits, restrictions, missing parts, special requirements, and safety concerns before the renter accepts the item.
You should disclose:
You must not hide important safety or condition information from a renter.
You are responsible for deciding what instructions, manuals, demonstrations, warnings, and safety information should be provided to the renter.
Where appropriate, you should provide:
You should not release an item if you believe the renter does not understand how to use it safely or lawfully.
You are responsible for deciding whether you are comfortable renting to a renter.
Before releasing an item, you may choose to consider:
You may refuse to rent your item if you are not comfortable proceeding, provided your refusal does not violate applicable law or ToyRental.ca policy.
ToyRental.ca is not a party to rental agreements between hosts and renters.
You are responsible for deciding whether to use your own written rental agreement, waiver, inspection form, deposit receipt, condition checklist, damage agreement, or other document.
A written rental agreement may help clarify:
ToyRental.ca does not provide legal advice and does not guarantee that any written rental agreement, waiver, checklist, or document will be valid, enforceable, complete, or suitable for your rental.
You should document the item’s condition before releasing it to a renter.
Documentation may include:
ToyRental.ca may maintain platform records, but ToyRental.ca does not guarantee that platform records will prove condition, resolve disputes, recover money, recover items, or establish responsibility.
You should inspect and document the item when it is returned.
You should compare the returned item against the pre-rental condition record and check:
If there is a dispute, you are responsible for handling it directly with the renter or through insurance, legal advice, law enforcement, small claims court, or other available processes.
If you offer pickup, delivery, loading, unloading, setup, takedown, or transportation help, you are responsible for doing so safely and lawfully.
You should clearly communicate:
ToyRental.ca is not responsible for injury, death, property damage, vehicle damage, trailer damage, item damage, delivery delays, failed pickup, failed return, improper loading, improper unloading, improper securing, or transport-related incidents.
Some items may require setup, installation, assembly, anchoring, levelling, inflation, electrical connection, water connection, propane connection, fuel, charging, calibration, supervision, or takedown.
You are responsible for disclosing all known setup, installation, assembly, anchoring, supervision, and takedown requirements.
If you provide setup or installation, you are responsible for doing so safely and lawfully.
If the renter is responsible for setup or installation, you should clearly explain what is required and whether the renter needs special tools, training, experience, safety equipment, or assistance.
ToyRental.ca is not responsible for injury, death, property damage, improper setup, improper installation, improper assembly, lack of supervision, unsafe location, unsafe weather, or unsafe use.
If you list higher-risk items, you must use extra caution.
Higher-risk items may include:
You should clearly disclose safety rules, limits, experience requirements, protective equipment, supervision requirements, and prohibited uses.
You should refuse to release higher-risk items if you believe the renter is not able to use them safely and lawfully.
If an item may be used by or around children, you must use extra caution.
You should clearly disclose:
You must not list recalled, unsafe, broken, unsanitary, incomplete, or inappropriate child-related items.
ToyRental.ca is not responsible for injury, death, lack of supervision, improper setup, unsafe use, or child-related rental incidents.
You are responsible for accurately describing the cleanliness and condition of your item.
Where relevant, you should disclose:
ToyRental.ca does not clean, sanitize, inspect, or certify items.
You should communicate clearly, honestly, and respectfully with renters.
You should respond to reasonable questions about:
You must not harass, threaten, abuse, mislead, pressure, discriminate against, spam, or scam renters.
You are responsible for keeping your listing availability accurate.
If you approve a rental and later cannot proceed, you should notify the renter as soon as possible.
ToyRental.ca is not responsible for host cancellations, missed rentals, renter inconvenience, renter losses, bad weather, scheduling conflicts, unavailable items, or disputes caused by cancellation.
Repeated cancellations, no-shows, inaccurate availability, or unreliable host conduct may result in warnings, listing removal, reduced visibility, account restriction, suspension, or termination.
If your item is damaged, lost, stolen, returned late, returned dirty, returned incomplete, or not returned, you are responsible for handling the issue directly with the renter.
You may need to use your own rental agreement, deposit, insurance, police report, legal advice, small claims court, collection process, or other available remedy.
ToyRental.ca may review reports for platform safety or policy enforcement, but ToyRental.ca does not guarantee recovery of items, money, deposits, repair costs, replacement costs, lost income, or damages.
ToyRental.ca may allow hosts to review renters after eligible rentals.
Reviews must be honest, relevant, and based on real rental experiences.
You must not post fake, misleading, retaliatory, abusive, discriminatory, defamatory, or private information in reviews.
ToyRental.ca may remove or restrict reviews that violate policy.
You may report safety concerns, fraud, damage, theft, non-return, harassment, prohibited items, or policy violations to ToyRental.ca.
ToyRental.ca may review reports and may take platform action, but ToyRental.ca does not guarantee that any report will be investigated, that any user will be removed, that any listing will be removed, that any money will be recovered, or that any item will be returned.
Emergencies, crimes, threats, thefts, injuries, accidents, or dangerous situations should be reported to emergency services, law enforcement, insurers, legal advisors, or other appropriate authorities.
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless ToyRental.ca and its owners, operators, directors, officers, employees, contractors, agents, affiliates, service providers, successors, and assigns from any claims, demands, damages, losses, liabilities, fines, penalties, costs, expenses, and legal fees arising from or related to:
ToyRental.ca does not guarantee listing views, messages, booking requests, approvals, rentals, income, profit, search ranking, featured placement, renter quality, renter reliability, or successful rental outcomes.
ToyRental.ca may change search results, listing visibility, categories, platform features, fees, rules, and availability at any time.
ToyRental.ca may remove listings, restrict features, suspend accounts, terminate accounts, reduce listing visibility, remove reviews, block messages, cancel credits, deny refunds, or take other platform action where ToyRental.ca believes a host has violated this policy or created risk.
ToyRental.ca is not required to provide warnings before taking action.
ToyRental.ca may update this Host Responsibilities Policy from time to time.
When we update this policy, we will change the “Last Updated” date at the top of this page.
ToyRental.ca may provide additional notice or require renewed acceptance for material changes.
Your continued use of ToyRental.ca after an updated policy is posted means you accept the updated policy. If you do not agree with the updated policy, you must stop acting as a host on ToyRental.ca.
Questions or reports about this Host Responsibilities Policy may be sent to:
ToyRental.ca SupportBy posting a listing, approving a rental request, communicating with a renter, releasing an item, collecting rental money, collecting a deposit, or otherwise acting as a host on ToyRental.ca, you confirm that: