Effective Date: June 19, 2026
Last Updated: June 19, 2026
This Rental Agreement Notice explains the relationship between ToyRental.ca, hosts, and renters. It also explains that rental agreements, rental payments, deposits, pickup, return, damage, theft, loss, safety, and disputes are handled directly between the host and renter.
ToyRental.ca is an online advertising, listing, communication, booking request, and connection platform. ToyRental.ca provides tools that allow users to advertise items for rent, discover listings, submit booking requests, approve or decline requests, message each other, and arrange rentals directly with each other.
ToyRental.ca is not a party to the rental agreement between a host and renter.
By posting a listing, requesting a rental, approving a rental, messaging about a rental, paying a ToyRental.ca fee, releasing an item, accepting an item, or proceeding with a rental, you agree to this Rental Agreement Notice.
ToyRental.ca is not the owner, renter, supplier, lessor, borrower, bailee, broker, agent, insurer, inspector, delivery provider, payment holder, escrow provider, guarantor, mediator, arbitrator, court, employer, partner, or representative of any user.
ToyRental.ca does not own, inspect, test, certify, insure, maintain, repair, deliver, operate, store, supervise, or control any item listed, requested, rented, used, transported, or returned through the platform.
ToyRental.ca does not guarantee that any item exists, is available, is safe, is lawful, is insured, is suitable, is properly maintained, is as described, or will be returned.
Any rental agreement is made directly between the host and the renter.
The host and renter are responsible for deciding whether to proceed with a rental and for agreeing on all rental terms.
ToyRental.ca is not responsible for creating, reviewing, enforcing, interpreting, or guaranteeing the rental agreement between the host and renter.
A booking request, approval, message, platform fee, status update, or contact release on ToyRental.ca does not make ToyRental.ca a party to the rental agreement.
Hosts and renters should clearly agree on rental terms before money is exchanged or an item is released.
Rental terms may include:
ToyRental.ca recommends that users keep written records of important rental terms.
ToyRental.ca recommends that hosts and renters consider using a written rental agreement, especially for higher-value, higher-risk, longer-term, business, event, trailer, tool, equipment, recreational, or child-related rentals.
A written rental agreement may help users document:
ToyRental.ca does not provide legal advice and does not guarantee that any rental agreement, waiver, checklist, receipt, or form will be valid, enforceable, complete, or suitable for a specific rental.
ToyRental.ca does not collect, hold, manage, process, release, guarantee, or refund rental money between hosts and renters.
Rental money includes:
Hosts and renters are responsible for deciding how and when rental money is paid.
ToyRental.ca is not responsible for unpaid rental money, fake payment confirmations, reversed payments, chargebacks, cash disputes, e-transfer disputes, deposit disputes, refund disputes, collection issues, or any other user-to-user payment issue.
ToyRental.ca may charge platform fees, booking fees, connection fees, administrative fees, listing fees, featured listing fees, subscription fees, advertising fees, promotional fees, or other platform-related fees.
ToyRental.ca fees are separate from rental money between hosts and renters.
ToyRental.ca fees are not:
ToyRental.ca fees are governed by the Refund and Credit Policy.
ToyRental.ca does not provide insurance of any kind.
ToyRental.ca does not insure hosts, renters, listings, items, rental agreements, rental money, deposits, ToyRental.ca fees, damage, theft, loss, late return, non-return, injury, death, property damage, or user disputes.
Hosts and renters are responsible for obtaining their own insurance if they want or need coverage.
Users should contact their own insurance providers before proceeding with a rental.
The host is responsible for the item being offered for rent.
The host should make sure the renter understands:
The host should not release an item if the host believes the rental is unsafe, unlawful, fraudulent, or inappropriate.
The renter is responsible for deciding whether to rent, accept, transport, use, operate, supervise, store, and return the item.
The renter should make sure they understand:
The renter should not accept or use an item if the renter does not understand how to use it safely and lawfully.
Hosts and renters should inspect the item before the renter accepts it.
The inspection should consider:
If the item appears unsafe, defective, incomplete, damaged, different from what was agreed, or unsuitable, the renter should not accept the item unless the issue is resolved safely and lawfully.
Hosts and renters should inspect the item when it is returned.
The return inspection should consider:
Users should document the return condition with photos, videos, written notes, and messages where appropriate.
ToyRental.ca strongly recommends that users document rentals carefully.
Useful records may include:
ToyRental.ca does not guarantee that any records will resolve a dispute, prove fault, recover money, recover property, or establish liability.
Hosts and renters should clearly agree on what happens if an item is damaged, lost, stolen, returned late, returned dirty, returned incomplete, or not returned.
ToyRental.ca is not responsible for:
Users are responsible for handling these issues directly with each other or through insurance, law enforcement, legal advice, small claims court, or other available processes.
Hosts and renters are responsible for agreeing on cancellation and no-show terms.
ToyRental.ca is not responsible for host cancellations, renter cancellations, no-shows, late arrivals, scheduling conflicts, bad weather, changed plans, unavailable items, or missed rental opportunities.
ToyRental.ca may take platform action for repeated cancellations, no-shows, unreliable conduct, or policy violations, but ToyRental.ca does not guarantee compensation, refunds, credits, recovery, or dispute resolution.
Hosts and renters are responsible for safety.
The host should disclose safety requirements, provide appropriate instructions, and refuse to release an item if the rental appears unsafe or unlawful.
The renter should not use an item unless the renter understands how to use it safely and lawfully.
Users must follow all laws, manufacturer instructions, warning labels, host instructions, venue rules, licence requirements, permit requirements, safety requirements, and insurance requirements that apply.
ToyRental.ca is not responsible for injury, death, property damage, unsafe use, improper use, improper instruction, lack of training, lack of supervision, defective items, or user negligence.
Hosts and renters should clearly agree on who is responsible for pickup, delivery, loading, unloading, securing, transport, setup, takedown, and return.
Users should not attempt to lift, move, load, tow, transport, assemble, install, or operate an item unless they can do so safely and lawfully.
ToyRental.ca is not responsible for injury, death, property damage, vehicle damage, trailer damage, item damage, improper loading, improper unloading, improper securing, improper towing, failed pickup, failed return, or delivery disputes.
ToyRental.ca is not responsible for disputes between hosts and renters.
User disputes may include:
ToyRental.ca may review disputes for support, safety, fraud prevention, moderation, or policy enforcement purposes, but ToyRental.ca does not guarantee that it will investigate, mediate, decide, resolve, compensate, refund, credit, recover, or take action on any dispute.
ToyRental.ca may keep records of listings, messages, booking requests, approvals, declines, payment status for ToyRental.ca fees, reviews, reports, and account activity.
These records may help users understand what happened on the platform, but they are not a complete substitute for a rental agreement between the host and renter.
ToyRental.ca does not guarantee that platform records will prove the full agreement, prove item condition, prove fault, recover money, recover property, or resolve disputes.
ToyRental.ca does not provide legal, insurance, tax, accounting, safety, engineering, mechanical, electrical, medical, or professional advice.
Any checklist, policy, notice, warning, article, tooltip, or platform message provided by ToyRental.ca is general information only and may not apply to your specific rental.
Users are responsible for getting professional advice where appropriate.
Users may report safety concerns, fraud, theft, damage, non-return, harassment, prohibited items, policy violations, or disputes to ToyRental.ca.
ToyRental.ca may review reports for platform safety, support, fraud prevention, moderation, policy enforcement, or legal compliance.
ToyRental.ca does not guarantee that any report will result in action, compensation, recovery, refund, credit, account removal, listing removal, or dispute resolution.
Emergencies, crimes, threats, thefts, accidents, injuries, dangerous situations, or immediate safety concerns should be reported to emergency services, law enforcement, insurers, legal advisors, or other appropriate authorities.
ToyRental.ca may update this Rental Agreement Notice from time to time.
When we update this notice, we will change the “Last Updated” date at the top of this page.
ToyRental.ca may provide additional notice or require renewed acceptance for material changes.
Your continued use of ToyRental.ca after an updated notice is posted means you accept the updated notice. If you do not agree with the updated notice, you must stop using ToyRental.ca.
Questions about this Rental Agreement Notice may be sent to:
ToyRental.ca SupportBy posting a listing, requesting a rental, approving a rental, messaging another user, paying a ToyRental.ca fee, releasing an item, accepting an item, transporting an item, using an item, returning an item, or otherwise proceeding with a rental through ToyRental.ca, you confirm that: